Monday, 16 December 2013

Low cost assistive technology

This is a chance to add some thoughts to some work I did for my PGCE.   The points I made are still relevant, although the development of web 2.0 tools gives even more opportunity to find ways to make material available to everyone, not just learners with disabilities, at a low cost or even free.
For example, Audioboo is a flexible and free way to create short audio materials for visually-impaired learners. Quizlet has a well-integrated audio capability to read aloud all the text that the set-creator has typed in.  

The visual elements of linoit and padlet may appeal more to those whose language is not so assured (e.g. ESOL learners)- the same goes for the cartoon and short video tools we have looked at. Cartoons can be used to get across quite complex messages, but the format requires brevity and clear language - beneficial to all, but particularly hearing impaired or dyslexic learners.




From my Research project:

Legal requirements

"Anticipatory provision of adaptations, resources and processes for inclusivity is now a requirement of public bodies, under the Equality Act 2010. UNESCO has recently published a report outlining many examples of innovative ICT practice involving people with disabilities – there is no shortage of information about how it can be done. 


Each learner is unique, and as in healthcare, the remedies and solutions that work for one person may not suit another.  It is tempting for tutors and administrators to assume that a learner with visual impairment, say, will automatically benefit from the provision of a screen magnifier that is already installed.  However, that learner’s degree of impairment may require a different approach. 

The JISC (formerly the Joint Information Systems Committee) assistive technology specialist division TechDIS suggests that  “In reality, the best solution for a user may not necessarily be a single assistive technology.”   Several different hardware or software additions may need to be combined for the best effect.  In judging which combination to use, there are 3 factors involved:
·         Does it work?
·         Is it the most economic use of effort and time?
·         Will the learner use it?   (Harrison, 2004)

 The JISC TechDis accessibility pyramid model illustrates some of the subtleties involved in creating the right solution for the user. To be a successful solution, in addition to the factors above, it has to:
  • Work for that particular user.
  • Be available for the user wherever they happen to be working.
  • Be socially acceptable to the user.
(Harrison, 2004)

The last point above stems from an increasing awareness of  the “social model of disability” – which is a development on from the traditional medical model of disability.  How disabled you feel depends in part on how others treat you, and how society views people with disabilities or learning difficulties. It is important is to ensure that a learner does not feel in any way stigmatised by the need to use assistive technology – providers should try to make it as discreet as possible.   (Niace E-guidelines 2007).  One way to achieve this is to have assistive software pre-installed or made available without great fuss. Capturing as much useful information at initial assessment as possible is key to the success of this approach.
 Any change from the “normal” set up of equipment and software usually results in slowing down a learner’s rate of work, so it is important to determine the amendments that work as fast as possible in the circumstances, and make allowances in other respects also. As Sue Harrison explains, “many disabled learners will not be able to effectively access mainstream technologies without specific adaptations of software or hardware and where this is the case teachers/lecturers need to be aware of the high cognitive load, patience and emotional energy needed to make the technology work and adapt the teaching and learning accordingly where possible.”  (Harrison, 2004)



Alistair McNaught’s model looks at the Trade-off between availability and functionality in software, and arrives at a similar conclusion – adapt the solution to the learner, not the other way around.


 “...there may be a trade off between widespread availability of simple solutions and more limited availability of fully featured solutions. For maximum independence, users should be comfortable with different tools and strategies.”

(McNaught, A. 2011)

McNaught also points out that only by experimenting with the lower cost and more readily available adaptations, can a user and his/her helper work out what features and tools are missing from these and determine the true benefit of buying fully-featured commercial software.


Visually-impaired learners 

 

A wealth of software exists to support visually-impaired people, from free to high-cost. For adult learning, the simplest option would be to work with the accessibility options of existing software, or use simple techniques to improve the appearance of a screen of information for a partially sighted user. 

This can be enough, but when it is not, frustration is the result, as I found when attempting to adapt a standard monitor for two learners with visual impairment.  In that instance, the course was so short that by the time a full-featured magnifier programme could be installed, it was almost over.  This highlights the pressing need to have easily installable magnifier software available for any workstation.

Windows in all its versions offers the chance to change the screen colours, the size of text and buttons and to make the mouse pointer more visible.  Microsoft Office Word or OpenOffice documents can be made instantly more readable by using the “web layout” view and an increased zoom level.

Full-featured software products designed to aid visually impaired people are customisable and comprehensive, but they are expensive and may require administrator rights to install.  Open-source software is available free and may provide enough functionality to suit a learner on a short course.  



At the Acorn Centre for people with disabilities in Heston, vital keys are signposted by the simplest of technology – blobs of sticky tack!  This was enough for a learner to be able to locate important keys.  Alan Stewart, the tutor there, has understood the tradeoff between cost and convenience well! (See Appendix 1)

Learning to touch-type is a very useful skill, and there are typing tutors available free or at relatively low cost that are specifically designed for partially sighted or blind users.  Examples are Azabat Typing tutor and TypeFaster Accessible Tutor.

EduApps is ... particularly suitable for Adult Education learners, as it is a free collection of tried and tested accessibility applications that can be made available on USB memory stick, requires no installation to the host PC, and can be taken around to different centres or used at home.


Hearing-impaired learners

Online activities and e-learning can provide a more equal platform for hearing-impaired learners to display their skills, and email and text messaging are beneficial for in- and outside-class communication.

I discovered this when working with a learner whose regular signer was unable to attend – using email “chat” enabled us to complete some assessment work satisfactorily.

As written English may be a second language (after British Sign language, or indeed a different mother tongue), adapting resources to simplify language will benefit the hearing-impaired learner, and often most of the rest of the class too.

Limited dexterity



Windows allows for changes to mouse and keystrokes to limit the effects of shake or tremor (StickyKeys, mouse cursor slowing).  



Assistive Software has been developed that allows text entry with the minimum of mouse movement, or with a small selection of keystrokes for those who have only limited range of movement in their fingers.  Examples are: Qwriting from www.oatsoft.org – a predictive text writer using an onscreen keyboard.   JoytoKey and Joystick2Mouse 3 are programs from www.oatsoft.org that can allow a user to control the mouse and keystrokes using a gaming-style joystick or videogame controller.

Dyslexia

Support often takes the form of adaptation of printed and screen-based resources to simplify or modify for easier reading, or by the provision of coloured overlays.  Reading pens are an example of assistive hardware – the pen is a mini-scanner that scans text and announces the words it sees.

At West Thames College, Julie Bennett mentioned the preferred software option called ReadWriteGold, from TextHelp.com, which is available as a toolbar for all workstations, and thus can help any student regardless of whether they consider themselves dyslexic or not. The social stigma of use is reduced. 

PowerReader is a free application that supports reading, available through the EduApps suite of assistive software (JISC Regional Support Centre, 2011)  Speech-to-text applications are also very useful, and there are some low-cost shareware ones (e-Speaking, full licence $14) as well as commercial full-featured ones (Dragon Naturally Speaking, £60 approx).





Other Issues

For Hounslow Adult Education service, cost of equipment and software may be the first consideration. Secondly, how easy it is to make the services available in different venues, or to several different users at a time. Thirdly, how long it takes to learn how to use the services; for short 12 week courses this would be a significant factor.  Tutors would require training/briefing, and learners would need time to get familiar with it in use.



Restrictions placed on networked computers deny tutors permission to alter settings for accessibility or installing applications. Applications that can run from memory stick without installation may get round this to some extent, but the technical support team’s co-operation will be crucial in improving accessibility provision in ICT teaching rooms.

  

“EduApps”  [online] 2011  JISC Regional Support Centre  available from

Harrison, S 2004 “Dyslexia and the use of Assistive Technology” [online] PowerPoint presentation. Available from http://www.jisctechdis.ac.uk/techdis/resources/detail/learnersmatter/AccessibilityPyramid
Accessed 10/5/11

McNaught, A. “Getting to grips with assistive technology” [online] PDF document.
Accessed 10/5/11

Nightingale C and Stevens S  “e-guidelines 10  - Using e-learning with deaf learners”
2007  Leicester: National Institute of Adult Continuing Education

“Equipment for deaf learners”   2007  RNID Information PDF document [online] Available from http://www.rnid.org.uk/information_resources/factsheets/equipment/factsheets_leaflets/
  Accessed 9/5/11

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